Privacy Policy

This privacy policy applies to the mobile game "Arrow Puzzle" (hereinafter referred to as "the Game", "we", "us", or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Arrow Puzzle does not collect personally identifiable information (PII) unless you voluntarily provide it (for example, by contacting our support team). However, we may collect the following types of data to improve gameplay and user experience:

• Gameplay analytics – such as level completion, scores, in-game actions, and feature usage (collected via third-party analytics tools).
• Device information – including device model, operating system version, unique device identifiers, and screen resolution for compatibility and performance analysis.
• Approximate location – based on your IP address (country/region) to provide localized content and comply with regional legal requirements.
• Advertising identifiers – such as the Android Advertising ID (AAID) or Apple IDFA, used for serving contextual ads and measuring ad performance. You can reset or limit this at any time in your device settings.

2. How We Use Your Information

We use the collected data for the following purposes:

• To operate, maintain, and improve the Game and its features.
• To analyse user behaviour and preferences in order to enhance game design and user experience.
• To display relevant advertisements through third-party ad networks (see section 4).
• To respond to your comments, questions, and support requests.
• To comply with legal obligations and enforce our terms of service.

3. Third-Party Services

Arrow Puzzle integrates third-party services that may collect and process data under their own privacy policies. We recommend reviewing their policies for detailed information:

• Google Play Services – for authentication, cloud save, and game updates.
• Unity Ads / AdMob – for in-game advertising. These services may collect device data and advertising identifiers to serve personalised or non-personalised ads.
• Unity Analytics – for performance monitoring, crash reporting, and usage metrics.

These third parties act as independent data controllers. We are not responsible for their processing activities. Please refer to their respective privacy policies for more details.

4. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share non-personal, aggregated, or anonymised data with our analytics and advertising partners to help us improve the Game. We may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our users and others.

5. Children's Privacy

Arrow Puzzle is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

7. Your Choices & Rights

• Opt-out of personalised ads: on Android, go to Settings → Google → Ads → Opt out of Ads Personalisation. On iOS, enable "Limit Ad Tracking" in your device settings.
• Access and deletion: you may request access to or deletion of your personal data by contacting us (see section 8). We will respond within a reasonable timeframe.
• Device permissions: you can manage permissions (e.g., storage, location) through your device settings. Disabling certain permissions may affect some game features.

8. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please reach out to our support team:

We aim to respond to all privacy-related inquiries within 5–8 business days.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective" date at the top. We encourage you to review this page periodically for any changes. Your continued use of Arrow Puzzle after modifications constitutes your acceptance of the revised policy.